Legal Agreement Between You and PakGames

PakGames Terms and Conditions – Your Complete Player Agreement

These Terms and Conditions set out the rules that govern your use of the PakGames platform. Please read them carefully before registering or placing any bet. By creating an account at PakGames you confirm that you have read, understood and agreed to every clause below. If you have questions, our support team is available 24/7.

Last Updated: 1 January 2025
18+
Minimum Age
PKR
All Transactions
1
Account per Person
24/7
Support Available

SSL Secured
Clear Terms
PKR Only
18+ Only
24/7 Support
Responsible Gaming

What These Terms Cover – At a Glance

A quick summary of the most important areas of the PakGames Terms and Conditions before you read the full document below.

Account Registration & Eligibility

You must be at least 18 years old and registering on your own behalf. One account per person, per household, per device. Duplicate accounts are not permitted and will be closed with funds reviewed in accordance with these terms.

Deposits & Withdrawals in PKR

All financial transactions at PakGames are denominated in Pakistani Rupees. Withdrawals are processed to the same payment method used for the original deposit wherever possible. Minimum withdrawal amounts apply.

Bonuses & Wagering Requirements

All bonuses at PakGames come with specific wagering requirements that must be completed before withdrawal. Bonus terms are communicated at the time of the offer. Attempting to abuse bonus structures will result in forfeiture.

Prohibited Conduct

Cheating, collusion, use of automated tools, fraudulent payment activity and any attempt to manipulate game outcomes are strictly prohibited. PakGames reserves the right to void bets and close accounts where prohibited conduct is identified.

Responsible Gaming Obligations

PakGames provides responsible gaming tools including deposit limits, loss limits, session reminders and self-exclusion. Players are responsible for using these tools where needed. PakGames staff may initiate responsible gaming conversations if patterns of concern are identified.

Account Security & Privacy

You are responsible for keeping your PakGames login credentials secure. Do not share your password with anyone. PakGames will never ask for your full password. Any suspected unauthorised access must be reported to support immediately.

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01 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and PakGames ("the Company", "we", "us", "our"), the operator of the online gaming platform accessible at pakgames.ws. By accessing, registering on or using any part of the PakGames platform, you confirm that you have read these Terms in full, that you understand them and that you agree to be bound by them.

If you do not agree with any part of these Terms, you must not register an account or use the PakGames platform. These Terms govern your use of all games, payment services, bonuses, promotional offers and any other features available through the PakGames website and mobile platform.

These Terms should be read alongside the PakGames Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the Company. In the event of any conflict between these Terms and any other document, these Terms take precedence unless explicitly stated otherwise.

Plain English: By creating a PakGames account you are agreeing to follow these rules. They exist to keep the platform fair, safe and sustainable for every player. If something is not clear, contact our support team before proceeding.

02 Eligibility

To register and use the PakGames platform you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age. PakGames strictly prohibits the use of its platform by anyone under 18 years old.
  • You must be using the platform for personal, recreational use only and not on behalf of any other person, business or organisation.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction.
  • You must not be a resident of, or accessing the platform from, any jurisdiction where online gambling is explicitly prohibited by applicable law.
  • You must not be a current employee, contractor or close associate of PakGames or any of its affiliated companies. Immediate family members of such individuals are also excluded.
  • You must not have a current self-exclusion in place with PakGames. If you have self-excluded, you must not attempt to register a new account during your exclusion period.

PakGames reserves the right to request identity verification documents at any time and to close or restrict accounts where eligibility requirements cannot be confirmed. Age verification is carried out during the registration process and at the point of withdrawal.

If PakGames discovers that a player under 18 has accessed the platform, all bets placed and winnings accumulated during that period will be void and any deposits will be returned to the payment method used, minus any applicable processing costs.

03 Account Registration

Each individual may hold only one active account with PakGames. Registering multiple accounts – whether under the same name, the same device, the same IP address or the same payment method – is strictly prohibited. Where duplicate accounts are identified, PakGames will close the additional account(s), void any bonus funds and review transaction history for the purposes of calculating any legitimate withdrawal balance.

You are required to provide accurate, complete and up-to-date information during registration, including your legal name, date of birth, contact number and payment details. Providing false information is a breach of these Terms and may result in immediate account closure and forfeiture of balances.

Account Security

You are solely responsible for maintaining the confidentiality of your PakGames login credentials. You must not share your username, password or security PIN with any third party. Any activity carried out from your account is your responsibility regardless of who performs it. If you suspect that your account has been accessed without your authorisation, you must contact PakGames support immediately at support@pakgames.ws.

One account, one player. PakGames enforces a strict one-account-per-person policy. This keeps the platform fair for everyone and ensures bonuses and promotions are not misused.

PakGames reserves the right to carry out identity verification checks at registration, before processing a withdrawal, after any unusual account activity or at any other time deemed necessary. Failure to co-operate with verification requests within the timeframe specified will result in account suspension until the verification is completed.

04 Deposits & Payments

All deposits at PakGames are processed in Pakistani Rupees (PKR). The platform accepts the following payment methods:

  • Easypaisa (mobile wallet)
  • JazzCash (mobile wallet)
  • NayaPay (digital wallet)
  • SadaPay (digital wallet)
  • Bank transfer via IBFT
  • Visa and Mastercard debit cards issued by Pakistani banks

The minimum deposit amount is Rs 200. There is no maximum single deposit limit, though transaction limits imposed by your chosen payment provider may apply. PakGames does not charge fees for standard deposit transactions; however, your payment provider may apply their own charges, which are outside PakGames's control.

You must only deposit funds using payment methods that are registered in your own name. Depositing funds on behalf of another person, or allowing another person to fund your account, is not permitted. Any funds deposited from a payment method not registered in your name may be subject to reversal and your account may be suspended pending investigation.

PakGames does not accept deposits made from credit cards or from payment methods registered to third parties. Attempting to do so is a breach of these Terms.

05 Withdrawals

Withdrawals from your PakGames account are processed in PKR to the same payment method used for your most recent deposit. The minimum withdrawal amount is Rs 500. Withdrawals to Easypaisa and JazzCash typically complete within five minutes of approval. Bank IBFT withdrawals typically complete within two to four business hours.

Before a withdrawal is approved, PakGames may require you to complete identity verification. This includes providing a clear photograph of a valid national identity document (CNIC) and, where requested, a selfie photograph for verification purposes. These checks are carried out in compliance with anti-money laundering (AML) regulations and are a standard requirement for all players making their first withdrawal.

Withdrawal Conditions

  • Any active wagering requirements associated with bonus funds must be completed in full before a withdrawal of the associated bonus winnings can be processed.
  • Real money deposits that have not yet been wagered at least once on any game may be subject to a processing review before withdrawal.
  • If a deposit was made and then withdrawn without any gaming activity, PakGames reserves the right to deduct any payment processing costs incurred from the withdrawal amount.
  • Withdrawals requested using a payment method different from the one used to deposit will require additional verification documentation.
No unnecessary delays. PakGames is committed to processing legitimate withdrawal requests quickly. If your withdrawal is taking longer than the standard timeframe, contact our support team who will investigate immediately.
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06 Bonuses & Promotions

PakGames offers bonuses and promotional offers to both new and existing players. These are designed to add value to your gaming experience. Each bonus comes with specific terms that govern how it can be used and when winnings derived from it can be withdrawn. These specific terms are communicated alongside each offer and are incorporated into these Terms by reference.

General Bonus Rules

  • All bonuses are subject to wagering requirements, which specify how many times the bonus amount (and in some cases the deposit amount) must be wagered before withdrawal is permitted.
  • Wagering contributions vary by game type. Live casino games and sports betting typically contribute less to wagering requirements than slot games. The exact contribution percentages are published on the relevant bonus page.
  • Bonuses are credited in PKR and can only be used on the PakGames platform.
  • Only one welcome bonus is available per player, per household and per payment method.
  • If you opt to make a withdrawal while a bonus is active and wagering requirements have not been met, PakGames reserves the right to remove the bonus and any associated winnings from your account before processing the withdrawal of your real money balance.

Bonus Abuse

PakGames monitors accounts for patterns consistent with bonus abuse, including coordinated betting across multiple accounts, exploiting software errors, or any strategy designed to meet wagering requirements without genuine gaming activity. Where bonus abuse is identified, the Company reserves the right to void the bonus, cancel associated winnings and close the account.

Bonuses and free spins expire if not used within the timeframe specified in the individual promotion's terms. PakGames will not reinstate expired bonuses under any circumstances.

07 Games & Betting Rules

All games available on the PakGames platform are provided by certified software developers. RNG-based games use independently audited random number generators that produce genuinely random outcomes. Live dealer games use physical cards dealt by real croupiers under continuous HD camera surveillance.

The outcome of all games at PakGames is determined by the game software or live dealer procedure and is final. PakGames does not modify outcomes and has no ability to influence individual game results.

Minimum and Maximum Bets

Each game on the PakGames platform displays its own minimum and maximum bet limits within the game interface. These limits may vary between RNG and live dealer versions of the same game. PakGames reserves the right to change bet limits with reasonable notice.

Technical Malfunctions

In the event of a technical malfunction during a game round, bets placed during the affected round may be voided and stakes returned to your account. PakGames will make reasonable efforts to resolve such issues quickly and communicate outcomes to affected players. The Company's decision on the resolution of technical malfunctions is final.

Sports betting: All cricket and sports bets placed at PakGames are settled using official match results from recognised governing bodies. In the event of a match being abandoned, void or rescheduled, the individual sport's rules section within the PakGames betting platform applies.

08 Prohibited Conduct

The following conduct is strictly prohibited on the PakGames platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances and may result in reports being made to relevant authorities:

  • Cheating, collusion with other players or the use of any artificial intelligence, bot, automated tool or software to gain an advantage over the house or other players.
  • Fraudulent payment activity including chargebacks, use of stolen payment methods or use of payment methods not registered in your own name.
  • Opening duplicate accounts or registering on behalf of another person.
  • Exploiting software errors, game glitches or calculation errors. Any winnings obtained through exploitation of such errors are not valid and will be voided.
  • Any form of harassment, abusive language or threatening behaviour directed at PakGames staff or other players.
  • Providing false identity information or documents to the PakGames verification team.
  • Using the platform in connection with money laundering or any other financial crime.
  • Attempting to access the platform through a self-exclusion period using a new account or any other means.
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09 Account Suspension & Closure

PakGames reserves the right to suspend, restrict or permanently close any player account at its discretion in the following circumstances:

  • Breach of any clause within these Terms and Conditions.
  • Failure to complete identity verification within the specified timeframe.
  • Reasonable suspicion of fraudulent activity, money laundering or use of stolen funds.
  • Identification of prohibited conduct as described in Section 8.
  • A player's own request for self-exclusion.
  • Technical, legal or regulatory requirements that necessitate account restriction.

Where an account is closed due to a breach of these Terms, PakGames reserves the right to withhold account balances pending investigation. Where the investigation concludes that no wrongdoing has occurred, any legitimate real-money balance will be returned to the payment method of record. Where wrongdoing is confirmed, balances may be forfeited in whole or in part.

Players who wish to close their own account voluntarily may do so at any time by contacting support@pakgames.ws. Real-money balances will be returned after identity verification is completed. Any active bonus balances and associated winnings will be forfeited upon voluntary closure if wagering requirements have not been met.

10 Responsible Gaming

PakGames is committed to promoting responsible gaming and reducing the risk of problem gambling among its player base. The platform provides the following responsible gaming tools, accessible directly from your account settings:

  • Deposit Limits – Set daily, weekly or monthly limits on the total amount you can deposit into your PakGames account.
  • Loss Limits – Set a maximum loss amount per day, week or month after which no further bets will be accepted.
  • Session Time Reminders – Receive notifications when you have been logged in for a defined period of time.
  • Cooling-Off Periods – Take a break from the platform for a defined period of between 24 hours and 6 weeks without permanently closing your account.
  • Self-Exclusion – Permanently or temporarily exclude yourself from the PakGames platform. Self-exclusion is irrevocable for its stated duration.

If you are concerned about your gambling habits, or those of someone close to you, please use these tools or contact our support team. PakGames may also proactively reach out to players whose account activity shows patterns consistent with problem gambling. Engaging with these conversations is encouraged and will not result in any negative action against your account.

Remember: All gambling involves risk. Never bet money you cannot afford to lose. Gambling should be entertainment, not a way to make money or solve financial problems. PakGames is here to help if you need it.

11 Privacy & Data Protection

PakGames collects and processes personal data in accordance with its Privacy Policy, which is published separately at pakgames.ws/privacy-policy. By registering an account you consent to the collection, processing and storage of your personal data as described in that policy.

PakGames uses your data for account management, identity verification, fraud prevention, regulatory compliance, customer support and, where you have opted in, marketing communications. Your data is never sold to third parties for their own marketing purposes. All data is stored securely and encrypted in transit using 256-bit SSL.

You have the right to request a copy of the personal data held about you, to request correction of inaccurate data and to request deletion of your data in circumstances where no legal or regulatory obligation requires its retention. Requests should be directed to support@pakgames.ws.

12 Intellectual Property

All content on the PakGames platform – including but not limited to the website design, logos, graphics, text, game interfaces and software – is the intellectual property of PakGames or its licensed partners and is protected by applicable copyright and trademark law.

You may not copy, reproduce, republish, upload, post, transmit or distribute any content from the PakGames platform without prior written permission from the Company. Any unauthorised use of PakGames intellectual property may result in account termination and legal action.

13 Limitation of Liability

To the fullest extent permitted by applicable law, PakGames shall not be liable for any loss of profits, revenue, data or goodwill, or for any indirect, consequential or special damages arising from your use of the platform, even if the Company has been advised of the possibility of such damages.

PakGames does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, technical faults or events outside the Company's control may cause temporary unavailability. PakGames will use reasonable efforts to minimise disruption and communicate planned maintenance in advance.

The Company's total liability to you in connection with any claim arising from your use of the PakGames platform shall not exceed the net amount deposited by you in the 30 days immediately preceding the event giving rise to the claim.

14 Changes to These Terms

PakGames reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, the Company will notify registered players via email and by displaying a notice on the platform. The updated Terms will take effect from the date published at the top of this page.

Continued use of the PakGames platform after updated Terms have been published constitutes acceptance of those updated Terms. If you do not agree with changes to these Terms, you must stop using the platform and may request account closure by contacting our support team.

Stay informed: We recommend checking this page periodically for updates. Material changes will always be communicated via email to your registered address.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need to report a concern or make a complaint, please contact the PakGames support team:

  • Email: support@pakgames.ws
  • Live Chat: Available 24/7 through the PakGames website
  • Response Time: Email responses within 24 hours, live chat typically within 3 minutes

PakGames is committed to resolving all player queries and complaints promptly and fairly. Where a complaint cannot be resolved to your satisfaction through our standard support channels, details of the escalation process are available from our support team on request.


Play Responsibly at PakGames

PakGames is an adult entertainment platform. Gambling involves risk and is not suitable for everyone. Never bet more than you can afford to lose. Deposit limits, loss limits, cooling-off periods and self-exclusion tools are available in your account settings. If gambling is affecting your wellbeing, finances or relationships, please use these tools or contact our support team for guidance.

Responsible Gaming Tools

Ready to Join PakGames?

Now that you have read the Terms and Conditions, register your PakGames account in under two minutes. Deposit in PKR via Easypaisa, play your favourite games and withdraw winnings fast.